Privacy Policy

Effective Date: July 2026

1. Introduction

J2V MD Wellness & Aesthetic Institute ("we," "us," "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, including information related to marketing and SMS communications.

2. Information We Collect

We collect personal information that you provide to us directly, such as:

• Name
• Email address
• Phone number
• Date of birth
• Medical history and treatment information
• Payment information
• Any other information you choose to provide

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage your medical treatments and appointments
• To communicate with you regarding your treatments and appointments
• To send marketing text messages and other communications with your consent
• To improve our services and website
• To comply with legal and regulatory requirements

4. SMS Communications

With your consent, J2V MD Wellness & Aesthetic Institute may send SMS text messages to the mobile number you provide. These communications may include:

• Appointment reminders
• Appointment confirmations
• Follow-up communications regarding your care
• Customer care and service-related messages
• Marketing messages, promotions, and special offers (with your consent)

Message frequency may vary depending on your appointments, treatment plan, and communication preferences.

Message and data rates may apply based on your mobile carrier's plan.

You may opt out of receiving SMS messages at any time by replying STOP to any text message. For assistance, please contact our office directly.

5. Marketing Text Messages

With your consent, we may send you marketing text messages regarding special offers, new services, events, and promotions.

Opting In: You can opt in to receive marketing text messages by providing your consent during registration, completing website forms, or subscribing through our website.

Opting Out: You may opt out at any time by replying STOP to any marketing text message or by contacting our office directly.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve website functionality, analyze website traffic, remember your preferences, and enhance your browsing experience.

These technologies help us understand how visitors interact with our website so we can improve performance and provide a better user experience. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly if cookies are disabled.

7. Disclosure of Your Information

We may disclose your personal information to:

• Healthcare providers involved in your care
• Third-party service providers who perform services on our behalf, such as payment processors, scheduling platforms, website providers, and marketing service providers
• Legal authorities when required by law or to protect our rights
• Other entities with your consent or as necessary to provide our services

8. Mobile Information Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties unless required by law.

9. Security of Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.

10. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request corrections to your personal information
• Request deletion of your personal information, subject to applicable legal and contractual obligations
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any material changes will be posted on our website and will become effective upon publication unless otherwise stated.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact J2V MD Wellness & Aesthetic Institute via email: info@j2vmd.com.

You may also visit our office at

2121 Wrightsville Avenue, Wilmington STE E

North Carolina, 28403

13. Acknowledgment

By using our website or services, or by providing your personal information, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.